Official Document

Terms & Conditions
borneo88 Platform Use

This document outlines the terms and conditions governing the use of the borneo88 platform. Every player who registers an account, makes a deposit, claims a bonus or uses any borneo88 service is considered to have read, understood and fully agreed to all provisions in this document.

Updated: June 2025
Malay & English
Players aged 21 and above only
Operating under international licensing

This terms document is legally binding between the player and the borneo88 platform.

Six Core Principles of Our Terms

A summary of the key aspects you should know before continuing to use the borneo88 platform.

Player Eligibility

A borneo88 account may only be registered by individuals aged 21 and above. Each player is responsible for ensuring that online gambling is legal under the laws of their place of residence. Only one account is allowed per individual.

Deposits and Withdrawals

The minimum deposit is RM30 and the minimum withdrawal is RM100. Withdrawal processing time is typically between 10 and 45 minutes. All transactions must use a payment method registered by the account holder.

Bonus Terms

The borneo88 welcome bonus offers 200% up to RM1,000 with a 25x wagering requirement on the bonus amount. For example: a deposit of RM100 gives a bonus of RM200, and RM200 × 25 = RM5,000 must be wagered before the bonus can be withdrawn. Each promotion has separate terms.

Account Security

Players are responsible for keeping their account password confidential. borneo88 will never ask for your password through any channel. Any unauthorised access must be reported to the 24/7 support team immediately.

Prohibited Activities

Any attempt to exploit system vulnerabilities, abuse bonuses, create multiple accounts or transfer unlawful funds is strictly prohibited and may result in permanent account closure without refund of any balance.

Customer Service

borneo88 customer support is available 24/7 via live chat and email in Malay and English. Any questions relating to the terms and conditions can be directed to our support team.

Full borneo88 Terms and Conditions

Important Notice: By browsing, registering or using the borneo88 platform in any capacity, you confirm that you have read and agreed to all terms and conditions stated in this document. These terms are effective from June 2025. Earlier versions no longer apply.

Acceptance of Terms

1.1 These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player") and the borneo88 platform ("Platform", "Company", "We"). This document fully governs access to and use of all services provided by borneo88 including but not limited to sports betting, online slots, live casino, crash games and any other services that may be added in the future.

1.2 Continued use of the borneo88 platform after the date the terms are updated means you accept those changes. It is the player's responsibility to review these terms from time to time to stay informed of the latest version.

If you do not agree with any part of these terms, please stop using the borneo88 platform immediately and contact customer support to close your account.

1.3 This document should be read together with the borneo88 Privacy Policy, which forms part of the overall agreement between the player and this platform.

Player Eligibility and Account Registration

2.1 To register and use a borneo88 account, you must meet all of the following requirements without exception:

  • Be at least 21 years old on the date of registration.
  • Not be a resident of any jurisdiction that explicitly prohibits online gambling.
  • Register in a personal capacity and not on behalf of any third party.
  • Not hold any borneo88 account that is currently active or was previously closed.
  • Provide accurate, complete and current information during registration.

2.2 Each player is only permitted to hold one account with borneo88. Holding multiple accounts is a serious violation that may result in the immediate closure of all related accounts and the forfeiture of all balances and bonuses within them.

borneo88 reserves the right to request identification documents such as MyKad or passport for identity verification purposes at any time. This process is part of the security and compliance measures we have in place.

2.3 Players are fully responsible for all activities that take place through their account. Passwords must be kept confidential and must not be shared with any party. Any suspicious activity must be reported to borneo88 customer support without delay.

Deposits and Withdrawals

3.1 borneo88 accepts deposits and processes withdrawals through supported payment methods, namely Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay and cryptocurrencies including USDT, BTC and ETH.

3.2 The minimum amount for each deposit transaction is RM30. Withdrawals may be made with a minimum amount of RM100. No additional fees are charged by the platform for standard transactions.

3.3 The standard withdrawal processing time is between 10 and 45 minutes depending on the payment method chosen and the security checks required. borneo88 does not guarantee a specific timeframe and this period may be longer in situations requiring additional verification.

All deposits and withdrawals must use a payment method registered in the player's own name. Using a third-party account or payment method is prohibited and may result in account suspension.

3.4 borneo88 reserves the right to place a hold on withdrawal requests for security and compliance review purposes. Players may be asked to provide proof of identity or source of funds before a withdrawal is processed.

Promotions and Bonuses

4.1 borneo88 offers various promotions to players from time to time. The available welcome bonus is a 200% first deposit bonus up to RM1,000. The specific terms for each promotion are stated on the relevant promotion page and form part of this agreement.

4.2 The wagering requirement for the welcome bonus is 25 times the bonus amount received. This means the bonus amount must be wagered 25 times before any winnings from that bonus can be withdrawn. Calculated examples:

  • Deposit RM100 → Bonus RM200 → Account balance RM300 → Wagering requirement: RM200 × 25 = RM5,000
  • Deposit RM1,200 → Bonus RM1,000 (maximum cap) → Balance RM2,200 → Wagering requirement: RM1,000 × 25 = RM25,000

4.3 Bonuses may only be used for gambling purposes within the borneo88 platform. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the cancellation of that bonus.

The borneo88 VIP programme provides weekly cashback starting from the Bronze level (up to 0.2%), Silver (up to 0.5%), Gold (up to 0.8%) through to the Platinum level (up to 1.0%). Progression between levels depends on the player's activity.

4.4 borneo88 reserves the right to modify, suspend or cancel any promotion at any time without prior notice. Players suspected of abusing promotions through unfair or unethical methods will forfeit all related bonuses.

Game Rules

5.1 All games available on the borneo88 platform — including online slots, live casino, sports betting and crash games — are subject to their respective rules and game mechanics as stated in the game interface. Players are responsible for understanding the rules of each game before placing any bets.

5.2 Game results are final and cannot be disputed unless there is clear evidence of a technical error. Any complaint relating to a game result must be submitted to customer support within 72 hours of the incident.

5.3 Borneo88 does not guarantee the availability of any particular game at all times. Game providers reserve the right to update, suspend or remove their game titles, and borneo88 is not responsible for such changes.

Player Conduct

6.1 Players agree to use the borneo88 platform lawfully, responsibly and in good faith. The following activities are strictly prohibited:

  • Using software, bots or automated tools to gain an unfair advantage in any game.
  • Colluding with other players to exploit the system or manipulate game results.
  • Using funds obtained from illegal activities to make deposits.
  • Making false representations about your identity or personal information.
  • Accessing the platform via VPN or location-masking technology to bypass regional restrictions.
⚠️ Violating any of the conduct rules above may result in immediate account closure, forfeiture of all account balances and bonuses, and potential legal action where fraud or financial crime is involved.

Account Closure and Suspension

7.1 Borneo88 reserves the right, at its sole discretion, to suspend or close any player account without prior notice if:

  • There is suspicion or evidence of fraud, money laundering or other illegal activity.
  • The player breaches any provision of these Terms and Conditions.
  • The player is found to hold multiple accounts.
  • Information provided during registration is found to be false or misleading.
  • Instructions are issued by a relevant authority.

7.2 Players who wish to close their account voluntarily may contact the borneo88 customer support team. Voluntary closure requests will be processed and any valid remaining funds will be returned in accordance with the standard withdrawal procedure.

Limitation of Liability

8.1 The borneo88 platform is provided on an "as is" basis without any implied or express warranties. Borneo88 is not liable for any service interruptions, data loss or financial losses arising from technical failures, cyberattacks or factors beyond our control.

8.2 Gambling carries real financial risk. Players agree that the decision to place bets is entirely their own personal responsibility. Borneo88 is not liable for any gambling losses incurred by players.

Borneo88 supports responsible gambling. If you need help with a gambling problem, please visit our Responsible Gambling page or contact customer support 24/7.

Privacy and Data Policy

9.1 The collection, processing and storage of players' personal data is governed by the borneo88 Privacy Policy, which forms part of this agreement. Players are encouraged to read the Privacy Policy thoroughly to understand how their information is managed.

9.2 By registering a borneo88 account, players give us consent to collect and process personal data for the purposes of identity verification, transaction processing, fulfilling legal compliance requirements and service improvement.

9.3 Borneo88 will not sell or disclose players' personal data to third parties without consent, except as required by law or by instruction from a relevant authority.

Amendments to Terms

10.1 Borneo88 reserves the right to amend, update or replace these Terms and Conditions at any time in accordance with operational requirements, legal changes or internal review policies. The latest version will be published on this page with an updated revision date.

10.2 Amendments that involve material changes to player rights will be communicated via registered email or in-platform notification. Continued use of the borneo88 platform after an amendment is published will be considered acceptance of the revised terms.

Applicable Law

11.1 The borneo88 platform operates under an international licence. All services provided by borneo88 are subject to the laws and regulations of the jurisdiction in which the licence is issued.

11.2 Any dispute arising from or relating to this Agreement shall first be resolved through good-faith negotiation. If an amicable resolution cannot be reached, the dispute will be referred to the dispute resolution authority designated by the licensing body.

11.3 If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be reinterpreted to reflect the original intent, and the remainder of this Agreement shall continue in full force and effect.

For any enquiries relating to these terms, please contact the borneo88 customer support team via live chat or our support email. We are available to assist in both Malay and English every day, around the clock.

Frequently Asked Questions About Our Terms

Answers to the most common questions asked by players regarding borneo88's terms and conditions.

Players must be at least 21 years old to register and use a borneo88 account. This is an absolute requirement with no exceptions. Borneo88 reserves the right to request age verification documents such as a MyKad at any time.

Holding multiple accounts is a serious violation of borneo88 terms. If found, all related accounts will be closed immediately and all account balances and bonuses will be forfeited without compensation. Only one account is allowed per individual.

Wagering requirements are calculated based on 25 times the bonus amount received. For example, if you deposit RM100 and receive a bonus of RM200, your wagering requirement is RM200 × 25 = RM5,000. You must place bets totalling RM5,000 before any winnings from the bonus can be withdrawn.

The standard withdrawal processing time is between 10 and 45 minutes. However, this period may be extended if a security review or additional verification is required. All withdrawal requests must meet a minimum amount of RM100.

No. All deposits and withdrawals must use a payment method registered under the player's own name. Using a third party's account or payment method, including that of a family member, is prohibited and may result in account freezing or closure.

The borneo88 customer support team can be reached via 24/7 live chat directly within the platform, or by email at [email protected]. We provide assistance in both Malay and English at all times.
200% Welcome Bonus Up to RM1,000

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The borneo88 platform operates under an international licence. Players must be 21 years of age or older.